Jobs Board

Member Services Administrator

The Advisers Association Ltd

The business

The role

As the Advisers Association (TAA) Member Services Administrator, you will work in a dynamic and member-centric environment as part of the small Executive Office team.
The role provides admin and marketing support to the association and high-quality service and support to our members, who are financial planners authorised by AMP Financial Planning, Charter Financial Planning and Hillross Financial Services.
Customer service and administration experience are preferred. Marketing and communications skills and technical understanding of the financial advice industry is helpful. However, don't let that put you off applying, as we can help you learn if you have the right attitude.
Day to day in this role, you will triage member enquiries, onboard new members and use several systems, processes and technologies to perform administrative tasks. You'll work with the CEO and the rest of the team and take ownership of our monthly newsletter and other eDMs, using your creativity to increase member awareness, engagement and retention. You will also be involved with the administration and minute-taking for our adviser-based Consultancy Committee meetings.
This role will suit someone who wants to grow and develop their skills and is a team player who can work independently to achieve the association's objectives.

Skills and experience