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Client Experience Officer

We launched our business 3 years ago at UOW Innovation Campus and our focus is on delivering holistic financial planning services to the Illawarra community with a client values driven focus for investment decisions. Our business exists to help friends, family, and our local community through financial advice towards the future they desire.

Our small team of four have between us 36 years’ experience in Financial Planning in the Illawarra.

Our work is demanding yet rewarding, and we love doing it together. We are friendly high-achievers that deliver for our clients and community – all while looking out for each other, rewarding effort along the way, and providing tailored personal and professional growth opportunities.

We believe we represent what Financial Planning should be rather than what it once was (like many on XY!), and our success in our first 3 years is a testament to that, building a strong base of clients and advocates who love what we do.

Our business continues to evolve through industry leading approaches to client focused advice, client engagement, values-based investing, staff incentives and development, and business management.
We are currently the only financial planning business in the Illawarra specialising in ethical investing and members of the Ethical Advisers Co-Operative.

Customer Success Manager

We started Advice Revolution to make financial advice simple again.

Frustrated with old-school fact find solutions and inefficient processes, we have built our own proprietary technology to streamline the back office of financial advice businesses while also making life easier for their clients.

We’ve spent the last few years building and refining a digital fact finding solution for financial advisers to use with their clients. Since launching publically in 2021, our initial success has been significant but we’re only just getting started!

You’ll be an integral part of a fast-growing and innovative team with a wealth of opportunities at our door.

For more information about who we are and what we do, head to www.advicerevolution.com.au

Xplan Advice Technology Consultant

Advice Technology Consultant
Full-Time and Contract Available Work From Home
Introducing Wealth Axis and our services

Wealth Axis a premier provider of outsourced administration, advice creation, revenue management, process design and technology consulting for financial services. We are growing fast to meet increasing demand and are on the lookout for talent.

What we offer

We offer a environment which challenges you to realise your potential.

In addition employees enjoy:

Professional growth competitive compensation
Incentive payments
Flexible work arrangements
Paid training
Mentoring
Work Type

Advice Technology Consultant

Full-Time and Contract Available Work From Home

We are currently looking for an Advice Technology Consultant to join our team supporting our best of breed financial planning solutions built in XPLAN.

The successful candidate will be providing quality first line support to our Dealer Groups which includes financial advisers, support staff and also internal departments via email and phone solving a variety of advice technology challenges and implementing XPLAN solutions. You will also play a fundamental role in the planning, building, and execution of critical configurations project within the Wealth Axis Xplan System to ensure it meets the needs of our customers.

OUTSOURCED PARAPLANNER – WORK FROM HOME

Outsourced Paraplanner Work From Home

Introducing Wealth Axis and our services

Wealth Axis a premier provider of outsourced administration, advice creation, revenue management, process design and technology consulting for financial services. We are growing fast to meet increasing demand and are on the lookout for talent to join our Outsource Paraplanning Team. The successful applicant will have plenty of experience using XPLAN (particularly the modelling modules such as XTOOLS+ and WealthSolver). Working with peers in Australia and overseas, you will be responsible for creating Advice Documents on behalf of our clients.

Paraplanning/Quality Assurance Manager

Paraplanning/Quality Assurance Manager

Full-Time and Contract Available Work From Home

Introducing Wealth Axis and our services

Wealth Axis a premier provider of outsourced administration, advice creation, revenue management, process design and technology consulting for financial services. We are growing fast to meet increasing demand and are on the lookout for talent to take charge of our Paraplanning & Quality Assurance team. The successful applicant will have plenty of experience using XPLAN (particularly the modelling modules such as XTOOLS+ and WealthSolver), and be comfortable upskilling their team and troubleshooting in this area. Working with peers in Australia and overseas, you will be responsible for overseeing the production of advice and also providing technical support on paraplanning and advice modelling. Work from an office or at home in this exciting and flexible role.

Top 3 reasons to work for us

Innovation – Innovation is at the core of our business driving the way in which we deliver service in a fast pace changing environment.

Culture – Be part of a company whose culture reflects integrity, diversity, team work, respect and family centric.

Career Development – Develop your career and enhance your capabilities in a firm committed to providing you with broad opportunities.

Who are we looking for?

We are looking for talented individuals to join this rewarding profession and be part of an organisation where you can plan and grow your future to be the best possible individual being you can be.

If you have a passion for helping people, are hard working and are very process driven this may just be the career you have always been looking for.

What we offer

We offer a environment which challenges you to realise your potential.

In addition employees enjoy:

Professional growth competitive compensation
Incentive payments
Flexible work arrangements
Paid training
Mentoring
Work Type

Paraplanning/Quality Assurance Manager

Full-Time and Contract Available Work From Home

You will also be responsible for the:

Manage a Paraplanning Team

Oversee job rotation and workload allocation
Maintain strong communication with the team
Reviewing advice production, ensuring compliance and timeliness
Upskilling your team with regular training and feedback
Build an expert team of paraplanners
Participate in regular team presentations and meetings
Provide guidance to the team for modelling, paraplanning and compliance
Work closely with your peers to continually develop and improve our services
Keeping the team “up-to-date” with industry news pertaining to financial advice and compliance
Working with Clients

Work professionally with clients on matters of advice production and compliance
Participate in client meetings as required
Build strong client relationships by providing quality technical support
Participate in professional development days and training
Consult on “best practice” in advice production and paraplanning
Complex Paraplanning

Prepare (both independently and using your team) professional, comprehensive and high quality financial advice documents
Be the go-to “guru” in paraplanning, armed with extensive technical know-how, and keep those skills up to date
Desired Skills and Experience

To be the successful applicant you MUST:

Have extensive knowledge of the financial planning advice process and the preparation of clear and concise advice documentation
Be able to clearly demonstrate excellent technical and financial modelling skills
Be comfortable and capable communicating orally and in writing
Able to provide constructive, clear feedback
Be a willing participant in continuous learning
Take personal accountability for your team in delivering timely, accurate and high-quality outcomes
Be capable of working productively as part of a team with your peers and external stakeholders, both in person and remotely.
Already have a tertiary or post-graduate Financial Planning qualification and/or Diploma or Advanced Diploma qualifications in Financial Planning
Have 5 years’ experience in the preparation of SOAs, calculations and modelling
Be experienced modelling and preparing advice in XPLAN
Know your way around Microsoft Excel and Microsoft Word
Broadly understand superannuation, retirement income streams, investments, insurance, taxation, social security and estate planning

How to apply

If you believe you are the right fit for this role, interviews will start immediately. Register your interest by applying now or send your application to HR@wealthaxis.com.au

Salary is negotiable depending on capability and experience.