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Dissecting the quality of insurance policies and their clauses

William Johns is Chairman of the Marketing Commitee, Financial Planning Association of Australia

Dissecting the quality of insurance policies and their clauses

William Johns - Dissecting the quality of insurance policies and their clauses

Category :

Marketing

June 17, 2021

12:00 pm

William Johns is Chairman of the Marketing Commitee, Financial Planning Association of Australia

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William Johns - Dissecting the quality of insurance policies and their clauses
William Johns
Chairman of the Marketing Commitee, Financial Planning Association of Australia

Dissecting the quality of insurance policies and their clauses

William Johns is a hybrid adviser with dual qualifications in Health/Disability and Financial Planning. He’s knowledge and experience on insurance policies and in particular insurance claims is as deep as it is wide, which made him the best person to dive into today’s topic.

In this session, William took us through:

  • The differences between Group and Retail cover;
  • Quantitative vs qualitative characteristics of insurance policies
  • The differences in policy definitions amongst providers which advisers need to look out for (William dissected some definitions from PDS’ from real providers)

Some great questions came through the chat box which William gave some great answers to:

Wayne Elliot asked: William, do you use ‘tele-underwriting’?

Scott Taylor asked: What insurers can you suggest have the best quality definitions? (or most of – as I am sure they all have their weaknesses)

Luke Hanson asked: On the qualitative side, let’s take MLC for example and we know they are difficult to deal with. If on the quantitative side they look good (eg Xplan risk researcher) & price, what notes would you put on your file to justify not recommending.

 

Check out William’s XY profile HERE

Check out William’s LinkedIn HERE

Check out the Claim Right website HERE

This session is about shortcutting some of these mistakes and sharing a bunch of tried and tested learnings with you. If you're looking to get maximum engagement at scale and to be ready should regular 'informed consent' be required, tune in live and see how you can be better prepared.​

Published 12h ago

nov 29

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09:00 am​

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Category:

56 members are in

Fix your website in an hour

Lisa Greensill does marketing makeovers for Financial Advisers

Fix your website in an hour

Lisa Greensill does marketing makeovers for Financial Advisers

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LIsa Greensill
Lisa Greensill
Marketing Consultant

Fix your website in an hour

Websites are the epicentre of marketing for a service-based business, like a financial advice practice. It’s your digital shopfront and it’s the place. People will go to learn more about you and your business and determine if you are the right people to help them solve their problems.

Lisa Greensill covered the top five mistakes she sees advisers make on their websites and how to fix them.

Mistake #1 – Your header is confusing

How to fix:

  • You need to include a clear and concise statement of what you do
  • Explain how you make the client’s life better
  • Tell them how to get started

Mistake #2 – There are no clear calls to action

How to fix:

  • Include a clear direct call to action
  • These are your “cash registers”, put them everywhere
  • Give visitors a transitional call to action – ebook, webinar, checklist

Mistake #3 – You are the hero

How to fix:

  • Your client is the hero
  • Play the guide by establishing empathy and authority
  • Use testimonials as a mini case-study to invite clients into a story of transformation

Mistake #4 – Haven’t provided a plan

How to fix:

  • Engagement – what is the first step to getting started?
  • Experience – what is the main thing that happens?
  • Success – what does success look like?

Mistake #5 – Your website is cluttered and confusing

How to fix:

  • Make copy clear and concise
  • Bold headings that tell the story
  • Use icons and images to break up the text

Downloads:
Website checklist HERE
Website wireframe template HERE
Athena Wealth wireframe example HERE

Connect with Lisa in the XY platform HERE

Check out Lisa’s Linkedin HERE

Send Lisa an email at hello@lisagreensill.com

This session is about shortcutting some of these mistakes and sharing a bunch of tried and tested learnings with you. If you're looking to get maximum engagement at scale and to be ready should regular 'informed consent' be required, tune in live and see how you can be better prepared.​

Published 12h ago

nov 29

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09:00 am​

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Category:

56 members are in

Advice Done Smarter – optimising smart tech for exponential growth

Charles Blake is Financial Adviser and Owner at Your Direction Financial, Tim Reid is Director of Optimised Financial Planning Solutions

Advice Done Smarter – optimising smart tech for exponential growth

Charles Blake is Financial Adviser and Owner at Your Direction Financial, Tim Reid is Director of Optimised Financial Planning Solutions

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Charles Blake & Tim Reid
Charles Blake and Tim Reid
Charles Blake is Financial Adviser and Owner at Your Direction Financial, Tim Reid is Director of Optimised Financial Planning Solutions

Advice Done Smarter – optimising smart tech for exponential growth

Charles Blake is the ‘Smart Tech Guy’ and Timothy Reid is the ‘Automations Guy’. Both have joined forces to help advisers drastically improve their personal productivity and business efficiency.

The goal of this session was to share the strategies and tips that (when implemented well) will give a 20%+ improvement in additional productivity by the end of this year. In other words, you’d be able to get back 5-6 hours for highly productive work every week.

Charles shared:

  • Tips to organise the ‘stuff’ that comes across your desk (a decision tree to do, delegate, delete)
  • Power tips for boosting personal productivity
  • Some of his favourite smart tech tools and how they work – Otter.ai, QR codes

Timothy shared:

  • A detailed automation flowchart to help you map out areas of your business you can automate
  • Extra tips and things to consider when looking to automate
  • How to make sure you’ve got the right people in the right seats, doing the right things

Apps mentioned in this session:

Check out the web event slides HERE

Join the Advice Done Smarter resource on XY for more updates on smart tech HERE

Connect with Charles Blake:

  • XY platform HERE
  • LinkedIn profile HERE

Connect with Timothy Reid

  • XY platform HERE
  • LinkedIn profile HERE

This session is about shortcutting some of these mistakes and sharing a bunch of tried and tested learnings with you. If you're looking to get maximum engagement at scale and to be ready should regular 'informed consent' be required, tune in live and see how you can be better prepared.​

Published 12h ago

nov 29

|

09:00 am​

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Category:

56 members are in

Helping your clients become rich with purpose

Thabojan Rasiah is founder and Principal Adviser of Rasiah Private Wealth Management

Helping your clients become rich with purpose

Thabojan Rasiah is founder and Principal Adviser of Rasiah Private Wealth Management

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Thabojan Rasiah
Thabojan Rasiah, Founder and Principal Adviser of Rasiah Private Wealth Management

Helping your clients become rich with purpose

Thabojan Rasiah has an incredibly unique approach to how he delivers advice, and it really centres around helping his clients find and live out their purpose in life. Finding your purpose is a really deep topic, and not everyone wants to ‘go there’. Thabojan spends quite a lot of time at the outset to work out if a person will be a good fit as a client, and not everyone is. A good fit for his business is someone who he can make a really big impact on their life.

Here’s Thabojan’s process in a quick nutshell (highly recommend watching the replay for the real learnings!):

  • Introductory call – he will take an intro call with anyone who inquires. If he doesn’t think they are a good fit for his advice process, he will refer them out or help them where he can.
  • Discovery meeting – this helps determine if someone will be a good fit to work with him. It’s here where Thabojan will unpack the client’s values and purpose, and if they both agree they will work together, the client will sign on via an ongoing service arrangement and pay a monthly fee.
  • Wealth Management Plan – After sometimes multiple meetings, Thabojan will summarise the key issues a client has raised and action steps to help address these concerns. There could be multiple meetings before a wealth management plan is presented.
  • Interactive cash flow modelling – Thabojan will model scenarios with the clients and put them in the driver’s seat to make decisions on where they want to go.
  • Statement of Advice – only if this is appropriate for the client’s circumstances.

Here is a snapshot of notes made in the session:

Web event notes

Thabojan Rasiah’s LinkedIn HERE

Thabojan Rasiah’s XY Profile HERE

Thabojan Rasiah’s Website HERE

This session is about shortcutting some of these mistakes and sharing a bunch of tried and tested learnings with you. If you're looking to get maximum engagement at scale and to be ready should regular 'informed consent' be required, tune in live and see how you can be better prepared.​

Published 12h ago

nov 29

|

09:00 am​

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Category:

56 members are in

Compliant Video SOA Presentations: How I implement this in my business and the impact it has on the client experience

James Wortley is the founder & CEO of Enlightened Financial Solutions

Compliant Video SOA Presentations: How I implement this in my business and the impact it has on the client experience

James Wortley is the founder & CEO of Enlightened Financial Solutions

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James Wortley
Founder & CEO of Enlightened Financial Solutions

Compliant Video SOA Presentations: How I implement this in my business and the impact it has on the client experience

James Wortley hasn’t produced a paper SOA for a client in over two years. James and his team deliver 100% of their SOA’s using video, and it’s been a total game-changer for his business productivity, profit and most importantly – the client experience.

Whilst James builds holistic relationships with his clients, he doesn’t deliver ‘holistic advice’. Clients begin paying a monthly retainer from day one and James splits the advice into stages and delivers each video SOA in under 10 minutes.

James shared his screen and showed us everything he delivers to a client via a Dropbox link which includes:

  • The Video SOA

  • The slides used in the video for the client

  • Any accompanying PDS and disclosures

Amazing conversation, and plenty of great questions were asked. A healthy dose of peer to peer learning!

James Wortley’s XY Platform HERE
James Wortley’s LinkedIn HERE

This session is about shortcutting some of these mistakes and sharing a bunch of tried and tested learnings with you. If you're looking to get maximum engagement at scale and to be ready should regular 'informed consent' be required, tune in live and see how you can be better prepared.​

Published 12h ago

nov 29

|

09:00 am​

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Category:

56 members are in

The Business Freedom Finder Session

Steve is a Financial Planner Business Growth Coach at Blackwing Profit Consulting

The Business Freedom Finder Session

Category :

Marketing

May 13, 2021

12:00 pm

Steve is a Financial Planner Business Growth Coach at Blackwing Profit Consulting

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Steve Salvia
Financial Planner Business Growth Coach

The Business Freedom Finder Session

This session centred around five key principles an adviser can begin implementing now to start engineering more freedom in their business.

But what does ‘freedom’ mean? It can be whatever you want it to be – the freedom to actually take and switch off on a holiday. The freedom to get out of the boring and mundane compliance tasks and focus more energy on creating educational content and building deeper connections with clients.

The slides for this session HERE

The worksheet from this session HERE

And here’s the nutshell version of the five principles Steve discussed:

#1 Play it your way – “He or she who makes the rules wins the game”. This is YOUR business, own your calendar. Set the rules in how you want to operate, when you book in meetings and when you schedule time for focus work.

#2 Theme your days – Splitting your time into focus days, buffer days and free days. Think about a professional athlete. They have competition days (focus), training days (buffer days) and recovery days (free days).

#3 Project- then protect – Pre-schedule time off in your calendar. It might be a long weekend three months from now or one day off a month. Once you’ve scheduled that in, be ruthless in keeping it there. It also becomes something to look forward to.

#4 – Freedom first – When you’ve got the first three principles humming, you’re able to take back control of your schedule and how you plan your weeks.

#5 – Dump the trash – find the magic – Handoff the ‘hand’ tasks that aren’t client-facing, revenue-generating tasks. Find a VA to do your file notes, filing, calls to Centrelink or superannuation companies.

 

Connect with Steve in the XY platform HERE

Check out Steve’s Linkedin HERE

 

This session is about shortcutting some of these mistakes and sharing a bunch of tried and tested learnings with you. If you're looking to get maximum engagement at scale and to be ready should regular 'informed consent' be required, tune in live and see how you can be better prepared.​

Published 12h ago

nov 29

|

09:00 am​

|

Category:

56 members are in

How XY Advisers are using platforms in their businesses

Rob Warry is the Director & Financial Planner at Goal Financial Services & Nathan Fradley is the Director and Principal Financial Planner of Lime Financial Planning

How XY Advisers are using platforms in their businesses

Rob Warry is the Director & Financial Planner at Goal Financial Services & Nathan Fradley is the Director and Principal Financial Planner of Lime Financial Planning

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Rob Warry and Nathan Fradley
Financial Planners

How XY Advisers are using platforms in their businesses

Rob Warry (Director & Financial Adviser at Goal Financial Services) and Nathan Fradley (Director & Financial Adviser at Lime Financial Planning) joined the inner circle to share their experiences using investment platforms.

This session really sprung from this post (check it out HERE), Peter Tribolet shared on the XY platform recently asking which platforms advisers are using and why?

Rob and Nathan went (quite) deep on the following topics:

  1. Why there’s no silver bullet with platforms because every client situation is different
  2. The importance of transparency
  3. When they use SMA’s
  4. How they leverage technology with platforms to streamline the investment process, which requires less work from them, meaning they can reduce their fees to the client
  5. Using platforms to generate digital ROA’s and manage FDS ongoing service obligations

The platforms Rob and Nathan use and discussed are:

  • Praemium
  • Netwealth
  • Asgard
  • Vanguard

Resources/Downloads:

Connect with Rob Warry in the XY Platform HERE

Check out Rob Warry’s LinkedIn Profile HERE

Connect with Nathan Fradley in the XY Platform HERE

Check out Nathan Fradley’s LinkedIn Profile HERE

Platform comparison (shared by Nathan) – HERE

This session is about shortcutting some of these mistakes and sharing a bunch of tried and tested learnings with you. If you're looking to get maximum engagement at scale and to be ready should regular 'informed consent' be required, tune in live and see how you can be better prepared.​

Published 12h ago

nov 29

|

09:00 am​

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Category:

56 members are in

How to master your cognitive energy to get more done in less time.

Vanessa Bennett, CEO and Co-Founder at Next Evolution Performance

How to master your cognitive energy to get more done in less time.

Vanessa Bennett, CEO and Co-Founder at Next Evolution Performance

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Vanessa Bennett
CEO and Co-Founder at Next Evolution Performance

How to master your cognitive energy to get more done in less time.

Vanessa Bennett

took us through the strategies advisers can use to harness their neuroplasticity and become a high-performer. We covered three distinct areas in this session:

Improving your cognitive energy to get more done in less time – making sure you are doing the right tasks at the right time and using the optimal amount of cognitive energy throughout the day requires a mindset shift in how you operate:

  1. Be really clear on your goals

  2. Audit your current beliefs – what negative beliefs are stopping you from achieving your goals?

  3. Replace negative beliefs with helpful thoughts – and the best way to do this is to find evidence to support these helpful thoughts

We covered how leaders can build structure in their businesses to improve the collective cognitive energy of their teams to get way more done in less time, and we also explored the nuances of leading a virtual team to maintain high levels of performance across the board (whiteboard notes below).

You can connect with Vanessa on XY HERE

Vanessa’s LinkedIn HERE

Next Evolution Energy website HERE

Next Evolution Performance website HERE

This session is about shortcutting some of these mistakes and sharing a bunch of tried and tested learnings with you. If you're looking to get maximum engagement at scale and to be ready should regular 'informed consent' be required, tune in live and see how you can be better prepared.​

Published 12h ago

nov 29

|

09:00 am​

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Category:

56 members are in

How to establish a productive and profitable relationship with an outsourced paraplanner

Hayley Knight, Director at Contract Paraplanning Services

How to establish a productive and profitable relationship with an outsourced paraplanner

Hayley Knight, Director at Contract Paraplanning Services

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Hayley Knight
Director at Contract Paraplanning Services

How to establish a productive and profitable relationship with an outsourced paraplanner

Hayley Knight took us through the four mistakes she sees financial advisers making when trying to establish a great outsourced paraplanning relationship. These mistakes are:

  1. Being unclear about what you actually need
  2. Selecting the wrong outsourcing model
  3. Not putting your paraplanner through the right filtering process
  4. Not setting your paraplanner up for success

Hayley provided us with strategies to counteract the above mistakes, and shared some great (and free) resources you can use to narrow down the type of paraplanning model that will fit your style and your business best:

Slides from Hayley’s presentation – download HERE

Hayley’s ’10 Questions’ and ‘Decision Tree’ resources HERE

Hayley’s website HERE

Connect with Hayley on XY HERE.

This session is about shortcutting some of these mistakes and sharing a bunch of tried and tested learnings with you. If you're looking to get maximum engagement at scale and to be ready should regular 'informed consent' be required, tune in live and see how you can be better prepared.​

Published 12h ago

nov 29

|

09:00 am​

|

Category:

56 members are in

A value proposition for young millennial clients

Chris Carlin (Master Your Money Now) & John Cachia (AFA Group Wealth)

A value proposition for young millennial clients

Category :

Marketing

April 15, 2021

12:00 pm

Chris Carlin (Master Your Money Now) & John Cachia (AFA Group Wealth)

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Chris Carlin & John Cachia
A value proposition for young millennial clients

A value proposition for young millennial clients

A big thank you and virtual high five to Chris Carlin and John Cachia. Two XY Advisers (and total legends) joined us live in yesterday’s XY+ web event to take us through how they are engaging and delivering advice to younger millennial clients. This session really ignited off the back of a super popular discussion on the platform talking about exactly this – engaging millennial clients.

Chris and John were super open and willing to share. They ran us through their value proposition, how they actually bring on younger clients into their business and what those meetings look like?

We ran through their business model, the types of fees that they are charging, how much they’re charging, how they’re positioning those fees with clients and how they’re articulating the value of their advice. We went through their business process, to really understand how they can deliver that advice while continuing to build a sustainable practice.

We also touched on fee sensitivity and how both Chris and John approach this when clients or prospects are turned off by the cost of advice. A great discussion and a healthy dose of peer-to-peer learning.

John’s XY Profile
Chris’ XY Profile
Chris’ website – Master Your Money Now

This session is about shortcutting some of these mistakes and sharing a bunch of tried and tested learnings with you. If you're looking to get maximum engagement at scale and to be ready should regular 'informed consent' be required, tune in live and see how you can be better prepared.​

Published 12h ago

nov 29

|

09:00 am​

|

Category:

56 members are in